Frequently Asked Questions
Answers to the questions we hear most from families considering adoption.
Our kittens and puppies can go to their new homes in around 10 weeks of age. They are checked by vet and issued with a health certificate before leaving our care.
A deposit secures your reservation. We work on a first-come, first-served basis after matching is confirmed. Kittens and puppies remain available to all interested families until a reservation is confirmed
We prefer in-person pickup to ensure the safest, least stressful experience for our animals. We can assist with transportation within sydney area, delivery fee is upon the distance. For interstate transportation, we can help with organising the flight as well. Delivery fee varies, typically ranged from $300 to $500. Owner should bring their ID and pick up the pet in the local airport.
Yes. We follow closely with veterinarians' professional advice and all breeding animals undergo necessary health screening appropriate to their breed. Every kitten and puppy leaves with age-appropriate vaccinations, a health examination certificate from the licensed veterinarians, and microchip registration.
We provide a comprehensive return and refund policy for your peace of mind. Within 3 days of receiving your pet, should you need to return them for any reason, we offer a 50% refund of the total animal payment, excluding transportation fees. Within the first 7 days, if your kitten develops any health issues while settling into their new home, we are committed to covering veterinary costs at nominated vet hospitals. We also arrange 8 weeks of complimentary health insurance, giving you the flexibility to choose your preferred vet and treatment plan.
Kittens receive their core FVRCP vaccination series (F4) and are given deworming treatments. Puppies receive core DHPPi vaccinations. Full records are provided. We recommend continuing vaccinations with your own vet per the schedule we provide.
We raise British Shorthair, British Longhair, Devon Rex, and Toy Poodle. Each breed is carefully selected for health, temperament, and conformation.
Devon Rex cats produce lower levels of the Fel d 1 protein compared to many other breeds, which makes them better tolerated by some allergy sufferers. However, no cat breed is truly hypoallergenic. We recommend spending time with a Devon Rex before adopting if allergies are a concern.
British Shorthairs are calm, independent, and affectionate without being demanding. They are excellent with children and other pets, adapt well to apartment living, and are known for their easygoing nature. They prefer lounging near you rather than on you.
We will send a care guide with specific feeding recommendations. We feed our kittens a combination of premium dry kibble and high-quality wet food. We ask that you continue their current diet for at least two weeks after arriving home to avoid digestive upset, then transition gradually.
Set up a quiet, safe room with a litter box, food, water, scratching post, and a cozy bed before your pet arrives. Keep other pets separated initially. Remove fragile items and hide exposed wires. We will send a detailed preparation guide after your deposit.
Absolutely. We are committed to lifelong support for every family who adopts from us. You can contact us anytime with questions about health, behavior, diet, or anything else. We also love receiving updates and photos as your pet grows.